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Head of Payment & Card Operations

Job ID : 00218-1812
Industry : Banking
Function : Payment Operations
Work Location : Eastern District
Salary Range : HK$55K - HK$80K p.m.

Description: :

Our client is one leading and very sizable organization in the industry providing IT&T solutions with business in both retail and corporate sectors.

  • Be the Head of Payment & Card Operations Division as well as drive and coach the team to execute the Corporate’s strategic plans to achieve the expected objective
  • Manage the daily business activities to ensure the operations are performed at a high service level, including but not limited to payment processing, card issuing, merchants account activities, etc.
  • Ensure the operational procedures are compliance with relevant regulatory and ensure all transactions are processed accurately and timely to business partners / stakeholders, i.e. including HKMA, merchants and banks, etc.
  • Develop strategic action plans to support various company’s business programs and projects to achieve the ultimate services level of payment operation
  • Oversee, manage, review and streamline the payment operations & dispute process as well as provide valuable input for system enhancement with the objective to minimize discrepancy / risk and enhance efficiency
  • Build and maintain excellent business partner relationship with relevant stakeholders such as vendors, merchants, business partners and card associations, authorities etc.
  • Manage the team’s performance and delegate work effectively to subordinates to maximize the productivity and value
  • Manage and ensure smooth operations of vendor-supported card system, payment and card services and out-sourcing activities for card operations
  • Manage the operation’s performance through reviewing and analyzing various reports

Requirement: :
  • Bachelor degree or above in Business Studies or related disciplines
  • 10+ years’ experience in payment processing function, preferably gained from banking industry, with at least 3+ years at managerial level
  • Strategic thinking with strong business sense, highly presentable, strong leadership skill
  • Good command in both spoken English & Chinese